Repairs & Service
Machine down? We’ll get it running.
Coin mechs, bill validators, compressors, jams — tell us what’s wrong and a real technician calls you back within one business day.
How a repair works
No phone tag, no mystery invoices — three steps and you’re vending again.
1
Tell us what’s wrong
Fill in the form below (or call). Machine type, location, and what it’s doing — photos help, so reply to our confirmation email with a picture if you have one.
2
We confirm & schedule
A technician reviews it, quotes the service call, and books a time that works for your location.
3
Fixed — and restocked
We repair on site, test the machine with real product, and you can add supplies to the same visit through Quick Order.
What we fix
If it vends, cools, brews, or takes money — we work on it.
Payment systems
Coin mechs, bill validators, and card readers that reject, jam, or short-change.
Cooling & refrigeration
Compressors, fans, and thermostats on drink and combo machines running warm.
Vend motors & jams
Spirals that skip, trays that stick, products that hang — the classics.
Boards & displays
Error codes, dead displays, and machines that power up but won’t vend.
Members don’t pay for this page.
IMX membership includes repair coverage — one covered repair typically pays for the whole year, and member pricing kicks in on every supply order too.
Request a repair
We reply within one business day. Urgent? Call us — 1-800-334-6289.